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Quick Guide To

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THE QUICK GUIDE TO

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W H O F L I ES WI T H PJ S Private J et Ser vices has a vast client base that stretches throughout the spor ts enter tainment corporate and government industries Since its founding in 20 0 3 PJS has suppor ted recording ar tists such as U2 L ady Gaga J ustin B eiber Maroon 5 B eyonc L ady Gaga Guns N Roses and Fleet wood Mac along with multiple professional and N C A A athletic teams Together our clients have won an impressive number of awards and trophies demonstrating that only the best f ly with PJS

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Our clients in the music entertainment industry have won 94 142 187 American Music Awards Billboard Music Awards Grammy Awards 9 Countr y Music Awards 5 Golden Globe Awards 6 Rock Roll Hall of Fame Inductees 110 MT V VMAs Our sports team clients are champions in their respective disciplines These teams have won 52 28 Stanley Cup Championships 20 NCA A Baseball Championships 21 25 24 21 World Series Championships NCA A Basketball Championships NCA A Hockey Championships NCA A Football Championships MLS Cup Championships

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IN AVIATION THERE SHOULD ALWAYS BE A PLAN B AND A PLAN C D Mechanical issues and firm we have the experience bad weather happen but and expertise to deliver a at Private Jet Ser vices comprehensive approach to we know that you cannot corporate aviation response af ford to have unforeseen when critical circumstances issues interfere with your arise Our contingency plans travel plans As a worldwide are executed seamlessly in private aviation consulting all unexpected situations WITH THE PJS CONTINGENCY MANAGEMENT PROGRAM OUR CLIENTS ARE NEVER LEFT STRANDED

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ICES RV SE PP RO VE D PRIVA TE JE DEDICATED IN HOUSE SAFETY TEAM T PJS is the only private jet char ter firm SA F E TY A in Nor th America with its own in house safety team and Director of Safety Staf fed with industr y veterans the team leads the charge to ensure that ever y flight operates to the highest safety standards INDUSTRY LEADING RESPONSE TIME 24 7 AVAILABILITY We know that putting a contingency plan into action quickly is critical to your travel Private aviation isn t your typical 9 5 That is why a dedicated Flight Concierge itinerar y With access to over 7 50 0 aircraf t of all shapes and sizes PJS is able to promptly source a suitable replacement aircraf t when the need arises This means getting on your way and back on schedule much sooner is available to meet your trip needs at any time day or night So even when there s an issue at 2 am you can rest assured that your aviation team will put your contingency plan into action immediately

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PJS LIABILITY INSURANCE 500MM PER OCCURRENCE PJS is the only firm in aviation by securing the the industr y furnishing a highest level of protection Certificate of Insurance with for all customers This 500 000 000 coverage on certification is a testament ever y flight Af ter multiple to the expertise accrued exhaustive Safety Audits over the last 15 years and the conducted by leading success of the PJS Safety Aviation Safety firms PJS Program broke new ground in private PRIVATE JE T SERVICES OFFERS THE HIGHEST CUSTOMER LIABILIT Y INSURANCE COVERAGE AVAIL ABLE IN NORTH AMERICA

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SAFETY IS AT THE CORE OF OUR CULTURE At PJS safety is the basis of our decision making on all levels PJS maintains the highest standards for due diligence with stringent safety mechanisms that require an absolute commitment to detail Ever y carrier ever y aircraf t ever y pilot ever y flight ever y contingency by proactively focusing on the details we minimize the risk of the unexpected A PROACTIVE PREDICTIVE APPROACH DEDICATED IN HOUSE SAFETY TEAM Operator eligibility to fly for PJS is determined through a comprehensive step by step qualification process as well as field inspections inter views references and FOIA background checks Eligibility is then independently re confirmed prior to each and ever y flight to ensure previously approved vendors still maintain PJS eligibility requirements Staf fed with industr y veterans The PJS Safety Team leads the charge to ensure that ever y flight operates to the highest safety standards We have the depth of knowledge the in market experience and the ability to leverage our global volume of flights to provide unequaled benefits to our customers

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FAQ The aviation consultants at Private Jet Services have extensive experience helping our clients plan trips large and small So we understand that there are often a number of questions that come along with private jet travel That is why we put together this list of frequently asked questions to cover the basics and hopefully make your next experience a little simpler Enjoy W H Y I S WO R K I N G W I T H PJ S I M P O R TA N T TO OUR CLIENTS Private Jet Services Group PJS delivers superior service and privacy Our staff has decades of experience in the luxury travel and air transportation industry We are proud of our 92 client retention rate Our high level of attention and professionalism guarantee that all aspects of your luxury jet experience is delivered as expected from the first call to us to your limousine ride home Our staff invests a minimum of 10 hours of behind the scenes support for each hour of clients flight time

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C A N YO U F I N D M E A S P E C I F I C A I R C R A F T OR TYPE OF PLANE One of the biggest benefits of char tering an aircraf t is the flexibility of being able to get the exact plane you need to fit your ver y specific needs whether you are traveling with 5 people or 50 It is impor tant to look for a private jet char ter company that has established relationships with a large number of operators that fly with a broad range of dif ferent aircraf t types Need a stylish executive jet one day and then a regional jet the next No problem Need a pet friendly aircraf t with Wi Fi Coming right up H OW F L E X I B L E I S PJ S W I T H A C H A N G E I N T H E I T I N E R A RY Just as you are able to get a ver y specific aircraf t for your needs you should also have the ability to change your travel plans at a moment s notice Unlike with a commercial airline that might charge you cancellation fees for swapping out your ticket or might not have a seat available for a flight to a new destination at the drop of a hat when you char ter your own aircraf t you should have the ability to go any where you want whenever you want Make sure the char ter company that you are working with is able to be flexible with your travel plans and will not charge you extra for it WHAT M E N U OPTIONS DOES PJS OFFE R The exclusive PJS Concierge Service engages local restaurants and caterers wherever possible expanding menu options and reducing the unnecessary expense of traditional airline commissaries The onboard PJS Concierge Service Specialist works with clients to deliver the perfect menu

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FAQ W I L L I B E F LY I N G I N TO O U T O F A N F B O O R A M A J O R A I R P O R T W H AT S T H E DIFFERENCE The majority of private air travel happens into and out of small FBO s fixed base operators that operate on small independent airpor ts and runways The benefit of flying out of an FBO versus a commercial terminal is the lack of crowds especially on busy travel days and holidays and the speed at which you ll be able to board your aircraf t There is no line at check in no security hassle and no need to arrive two hours early However private aircraf t do have the ability to land and take of f from major airpor ts throughout the countr y and of ten from their own private terminals SINCE WE WILL NOT B E LE AVING FROM TH E REGU L AR AIRPORT TE RMINAL HOW IS SECU RIT Y HAN DLE D PJS understands that each group we handle in today s challenging world requires a higher level of comfort that only a secure and controlled environment can offer PJS ensures all passengers traveling on your private aircraft will be screened in accordance with the Travel Safety Administration TSA requirements and guidelines Certified TSA security personnel at the FBO Fixed Base Operation manage the screening process Before the first guest steps aboard the aircraft PJS will have completed a thorough pre flight security inspection

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W H AT I S PJ S CO N C I E R G E S E RV I C E PJS redefines private jet travel with our exclusive PJS Concierge Ser vice Our PJS Concierge Ser vice Specialists handle ever y detail of the flight experience beginning with the first call to us and doesn t end until the door shuts on our client s limo ride home From water selections to handcraf ted chocolates from Paris and impor ted orchids our guests trust us to deliver highly personalized ser vice that feels completely intuitive Clients are assigned the same PJS Concierge Ser vice Specialist for all flights to ensure consistency familiarity and comfor t The concierge arrives at least four hours prior to depar ture to brief the FBO and aircraf t crew and oversee all details including ground transpor tation baggage exchange catering customs and immigration Guests arrive and are personally greeted by a PJS Concierge Ser vice Specialist W H E R E D O E S PJ S O P E R AT E F R O M PJS operates globally 24 hours a day 7 days a week From Nevis to Nice to Nagoya PJS positions aircraft everywhere in the world to accommodate families of 5 to large incentive movements of 500 PJS provides service to our clients no matter the destination or time of day

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THE QUICK GUIDE TO